Powercode Professional Services

Customers that choose not to have a TSS subscription may pay for technical advice on a case by case basis and can choose from the following professional services:

Technical Phone Support

• $60 per case during normal business hours. (charged upfront)
• $250 per case for afterhours, weekends and holidays. (charged upfront)

Technical Email Support

• $30 per case, paid after the case is resolved. (Please allow up to 1 week)

TRAINING

• WebEx Training: $60 for the first hour. $100 for each additional hour.
• On Site Training (7 hr course): $400/trainer/day, plus all travel expenses

CONSULTING SERVICES

• Network Design Service @ $175/hour
• Network Support Service @ $125/hour

Note: PSA, TSS and other support services are subject to product end of life and new software version constraints possibly requiring customers to upgrade either software or hardware.

Additional Powercode Information

Powercode Pricing
Powercode Software
Powercode Service Modules
Powercode Server Platform
Additional Options
ImageStream BMUs (Bandwidth Management Unit)
Powercode Software Assurance (PSA)
Powercode Technical Support Services (TSS)
Powercode Professional Services
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